Last updated: November 7, 2025
At PlabIQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered compliance analysis service.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
We use the information we collect for the following purposes:
AI Model Training
We may use anonymized, aggregated data from label scans to improve our AI compliance algorithms. Individual product labels are never shared publicly or with third parties.
We do NOT sell your personal information. We may share your information in the following circumstances:
We work with trusted third-party service providers:
If you're on a Deluxe or One-Time plan, your scan results may be visible to other team members in your workspace.
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement industry-standard security measures to protect your information:
Important Note
While we implement strong security measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
We retain your information for as long as necessary to provide our Service and comply with legal obligations:
You can request deletion of your data at any time by contacting support. Some data may be retained as required by law or for legitimate business purposes.
Depending on your location, you may have the following rights:
To exercise these rights, please contact us at privacy@plabiq.com. We will respond within 30 days.
We use cookies and similar tracking technologies to enhance your experience:
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Help us understand how you use our Service to improve performance and features.
Remember your settings like theme preference and language.
You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
For users in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our Service at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Rights: If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.